MHA+ Service Improvement Groups

The planned programme of service improvement group meetings is well underway and we look forward to welcoming new members to our groups over the course of the year.  The Service Improvement Groups (SIG) are open to all MHA+ member authority employees, including those who are employed via a long-term maintenance contract for a member authority.

A full programme of dates for service improvement group meetings in 2021 is available on the MHA+ Calendar.

The new MHA Plus Service Improvement Group members website went live in early February and replaces the old MSIG website.

Here’s the link to the new MHA+ SIG Members site


The SIG members site will provide information on SIG meetings (agendas,  minutes, presentations etc.), a document library, comparative/benchmarking data and online discussion boards. Content has been updated and members can post new items.

*Those members who had user accounts for the old MSIG website will automatically receive activation emails from measure2improve, who host the new site.


The activation links are only live for 72 hours so if you are unable to activate your account during that time or if you would like set up an account and you haven’t received an activation message, please contact 

It is planned to publish a brief instruction document to assist users – but we hope that members will find the site simple and easy to use

Contact for more information or if you would like to join any of the service improvement groups listed below.

  • Low Carbon Transport & Travel
  • Casualty Reduction
  • Civil Parking Enforcement
  • Development Management
  • Flood Water Management
  • Highway Asset Management
  • Highway Structures
  • Highways Records & Searches
  • Street Lighting
  • Streetworks & Temporary Activity
  • Term Maintenance
  • Third Party Claims
  • Traffic Signals
  • Traffic Engineering
  • Transportation Data & Analysis
  • Winter Services